ABOUT

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What is C’est Bon, C’est Prêt !?

C’est Bon, C’est Prêt ! is a restaurant reservation and pre-ordering service that allows you to book a table, pre-order, and pre-pay for your meal at local restaurants making for a wait-free dining experience in under 30 minutes.

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How does it work?

Use C’est Bon, C’est Prêt ! to make a reservation and pre-order your meal at participating restaurants. Upon arrival, you get seated immediately and served in short order. The app handles the payment so you can leave when you want. The entire dining process takes up to 30 minutes - basically as long as it takes to eat your food.

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How can I benefit from using C’est Bon, C’est Prêt !?

C’est Bon, C’est Prêt ! connects you to great restaurants with delicious food and a wait-free service. You skip any line, be seated and served immediately, enjoy your meal and get on with your day. No more waiting for a table, food, and check - you are in-and-out and completely done in under 30 minutes.

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Do I need to pay for the C’est Bon, C’est Prêt ! service?

No, the C’est Bon, C’est Prêt ! service is free for diners.

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Where can I use C’est Bon, C’est Prêt !?

C’est Bon, C’est Prêt ! is currently available in Paris, Lyon, Nice, Nantes, Marseille, Toulouse and Bordeaux. If there is a city that you'd like to see us in, let us know at support@cbcp.com.

 

 

RESERVATION AND ORDERING

How do I make a reservation and place my order?

How can I invite my friends to join my table?

What do I do when I arrive at the restaurant?

How do I change my reservation or order?

I'm running late, what should I do?

How do I cancel my reservation and order?

Can I order through C’est Bon, C’est Prêt ! when I’m already inside the restaurant?

Why can't I order for takeout from C’est Bon, C’est Prêt ! restaurants?

How do I submit a feedback after my order?

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PAYMENT

Is my payment method information secure?

Why do you charge and then return 1€ on my payment method after registration?

Does C’est Bon, C’est Prêt ! charge a service fee?

Can I pay in cash?

How do I change my payment method?

How do I change the tip amount?

Do I get a receipt from C’est Bon, C’est Prêt ! ?

Can I use Apple Pay / Android Pay within the C’est Bon, C’est Prêt ! app?

Can I use my friend’s payment method that was already registered in C’est Bon, C’est Prêt !?

My C’est Bon, C’est Prêt ! credits disappeared, and I was charged to my payment method. What do I do?

 

 

CREDITS AND PROMOTIONS

Where can I view my C’est Bon, C’est Prêt ! credits?

How do I get promotional credits?

Why credits disappeared from my account?

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ACCOUNT

Why do you need my phone number?

I have a problem verifying my phone number.

Why do I need to add my photo?

How do I delete my account?

How do I change my profile information, including name, email address, phone number, and password?

My account has been restricted.

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STILL NEED HELP?

Reach us at support@cbcp.com we will respond as quickly as possible.

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